Action Information Management

Action Information Management Pte Ltd
(AIM)

Other names	AIM
Status
Type	IT services company owned by the People's Action Party
Purpose	Coordinating IT services and projects common to the PAP-run town councils
Leadership
Chairman	S. Chandra Das
Director	Chew Heng Ching
Director	Lau Ping Sum
Organisation
Formed	1 January 1991 (35 years ago)
Parent entity	People's Action Party
Region served	Singapore

Action Information Management Pte Ltd (AIM) is a company owned by the People's Action Party (PAP), set up in 1991 to provide IT-related services supporting PAP Members of Parliament in the running of their town councils and estates. It developed the first-generation Town Council Management System (TCMS) used by the PAP town councils, and in 2010 purchased the second-generation TCMS software from those town councils under a sale-and-leaseback arrangement. That transaction, and AIM's termination of the Aljunied–Hougang Town Council's use of the software in 2011, became the subject of public controversy and of a Ministry of National Development (MND) review in 2013.

STUB — created 18 Jul 2026 alongside [[Dispute between AHTC and AIM]].
Sourced almost entirely from the 2013 MND Town Council Review Report; this is the
company as MND described it in 2013, not a current corporate record.

STILL TO DO:
- ACRA: UEN, incorporation date (report says "1991" only), paid-up capital, current status,
  registered address, full/current director list. 2012-13 reporting (TRE via Yahoo, TOC)
  cited $2 paid-up capital, 3 ex-PAP-MP directors, and variously PAP HQ (New Upper Changi Rd)
  or a shared/mass address. Page currently ATTRIBUTES these rather than asserting them —
  pull the ACRA filing and convert to plain statement + infobox fields.
  NOTE: AIM letterheads in the 2013 report's Annex A give two different addresses —
  "c/o Blk 57B New Upper Changi Road #01-1402" (AIM's own letters) and "36 Robinson Road,
  17-01 City House" (how AHTC addressed AIM). Worth resolving.
- Confirm whether AIM is still active/dormant/struck off — status field left blank pending this.
- 1994 TCMS contract value (report gives 2003 NCS contract at $23.8m but not the 1994 one)
- Directors as at 2010 tender vs as at 2013 — report says directors were ex-MPs; confirm
  whether Chandra Das/Chew/Lau were the board at the time of the tender or later.
- formed_date is a placeholder (1991-01-01) — replace with ACRA incorporation date.
- Does AIM have other TC contracts beyond TCMS (report mentions "an earlier contract from
  1994 to 2004")? Worth a line if so.

Background

AIM was set up by the PAP in 1991 to coordinate IT services and projects common to the PAP-run town councils, so that the town councils did not have to deal with and contract vendors individually for services common to all of them. The MND Town Council Review Team recorded in 2013 that where suitable services were available on the market, the town councils would obtain them from the market, and that where AIM could offer services at market-competitive rates it would tender to provide them.

The review team stated that AIM did not seek to make a profit from its work for the PAP town councils, that its directors were not paid, and that it charged only a fee to recoup its operational costs.

AIM's directors have been former PAP Members of Parliament. The MND review team noted that AIM's directors were ex-MPs who had run town councils before, and that this formed part of the town councils' assessment of AIM's track record when evaluating its 2010 tender bid.

Reported composition (2012)

Reporting in December 2012, at the time of the dispute over the TCMS, described AIM as comprising three people, all former PAP MPs: chairman S. Chandra Das and directors Lau Ping Sum and Chew Heng Ching. TR Emeritus, citing the company's filing with the Accounting and Corporate Regulatory Authority, reported that AIM had a total paid-up capital of S$2, with one dollar held in shares by Chandra Das and the other by Lau, and that it operated from an address shared with a large number of other businesses. Sylvia Lim, then chairman of AHTC, stated that the company was dormant.

These particulars have not been verified here against ACRA records, and the MND Town Council Review Report of April 2013 did not address AIM's paid-up capital, dormancy or registered address. In a statement of 16 May 2013, Lim contrasted AIM's S$2 paid-up capital with the S$500,000 paid-up capital of FM Solutions and Services Pte Ltd, the managing agent appointed by AHTC.

Town Council Management System

In 1994, HDB informed the town councils that it would cease the IT system support then used by all town councils, to be effected by 1996 as part of HDB's handover of responsibilities to the town councils. The PAP town councils aggregated their demand and called an open tender for the development, installation and maintenance of a Town Council Management System, then known as the Estate Management Application Software. AIM participated in that tender and was awarded the contract to develop the first-generation TCMS.

Hougang Town Council and Potong Pasir Town Council — both then opposition-run — did not use the TCMS, procuring their IT systems from S&I Systems Pte Ltd instead.

In 2003 the PAP town councils called an open tender to develop and maintain the second-generation TCMS. This was awarded to National Computer Systems Pte Ltd (NCS), with a total contract sum of S$23.8 million for the period 1 August 2003 to 31 October 2010, paid from the town councils' operating funds. AIM did not participate in that tender.

The MND review team also recorded that AIM had provided IT services for the PAP town councils under an earlier contract running from 1994 to 2004.

2010 Sale and Leaseback

Main article: Dispute between AHTC and AIM

In June 2010 the 14 PAP town councils called an open tender to sell the second-generation TCMS software subject to a leaseback facility. Five vendors collected tender documents but AIM submitted the only bid, purchasing the intellectual property in the software for S$140,000 — ownership of the physical computer systems remained with the individual town councils — and leasing it back at S$785 per month per town council from 1 November 2010 to 31 October 2011. AIM also undertook to secure extensions of the NCS maintenance contract at no increase in rates.

The contract was extended from 1 November 2011 to 30 April 2013, during which AIM charged no further lease payments but levied a management fee of S$33,150 on a cost-recovery basis.

Following the 2011 general election, AIM gave notice of termination of the Aljunied–Hougang Town Council's use of the TCMS, and granted two extensions before the town council's use ceased on 10 September 2011. The circumstances of that termination and the conduct of the 2010 tender became the subject of public controversy in late 2012 and of an MND review that reported on 30 April 2013.

The MND review team concluded that the PAP town councils had complied with the Town Councils Act and the Town Council Financial Rules in the transaction, that there was no misuse or loss of public monies, and that no town council member held a pecuniary or direct interest in AIM or in the contract awarded to it. It verified that AIM did not make a profit from the transaction, made a loss during the one-year sale-and-leaseback arrangement, and that its directors were not paid a fee.

See also

• Dispute between AHTC and AIM
• Aljunied–Hougang Town Council saga
• People's Action Party
• Town Councils Act